Privacy Policy
1. Introduction and Scope
EIG Advent Decem ("we," "us," or "our") is committed to protecting the privacy of individuals who visit our website at eigadventdecem.com and who contact us regarding our corporate event management services. This Privacy Policy explains what personal information we collect, how we use it, how we share it, and what rights you have regarding your information.
This policy applies to personal information collected through our website, through email correspondence, and through any other direct communications with our organization. It does not apply to the practices of third-party websites or services that may be linked from our site.
Our privacy practices comply with the Personal Information Protection and Electronic Documents Act (PIPEDA), which governs the collection, use, and disclosure of personal information in the course of commercial activities across Canada. Where provincial legislation such as Quebec's Act Respecting the Protection of Personal Information in the Private Sector (Law 25) applies, we also adhere to those requirements.
2. Personal Information We Collect
We collect personal information only when it is necessary for a specific, identified purpose. The table below outlines the categories of information we collect and the purposes for which each category is used.
| Category of Information | Examples | Purpose | Legal Basis |
|---|---|---|---|
| Contact Information | Name, email address | Responding to inquiries submitted through our contact form | Consent (form submission) |
| Event Planning Details | Organization name, event type, location preferences, guest count | Assessing service fit and preparing event proposals | Consent; Contractual necessity |
| Technical Data | IP address, browser type, pages visited, session duration | Website analytics and performance monitoring (with consent) | Consent (cookie preference) |
| Cookie Preference Records | Consent choices stored in browser cookie | Honouring your cookie preferences on return visits | Legal obligation; Legitimate interest |
We do not collect sensitive personal information such as health data, financial account numbers, or government identification numbers through our website.
3. How We Collect Information
3.1 Information You Provide Directly
When you complete and submit the contact form on our website, you provide us with your name, email address, and any details about your event planning needs that you choose to include. Submission of this form constitutes your consent to our use of that information for the stated purpose of responding to your inquiry.
3.2 Information Collected Automatically
When you visit our website, certain technical information is collected automatically by our hosting infrastructure and analytics tools, subject to your cookie preferences. This includes your IP address, the browser and device you use, the pages you view, and how long you spend on each page. This information does not identify you personally unless combined with other data.
3.3 Cookies and Tracking Technologies
We use cookies on our website. You can manage your cookie preferences through the consent interface presented when you first visit our site. For full details about the cookies we use, please see our Cookie Policy.
4. How We Use Your Information
We use personal information only for the purposes identified at the time of collection or for purposes that are consistent with those purposes. Specifically, we use the information we collect to:
- Respond to inquiries submitted through our contact form
- Prepare and communicate information about our corporate event management services
- Maintain records of client communications and service agreements
- Analyze website usage to improve the functionality and content of our site (where analytics consent has been provided)
- Comply with applicable legal obligations
We do not use personal information for automated decision-making that produces legal or similarly significant effects on individuals.
5. Sharing and Disclosure of Information
We do not sell, rent, or trade personal information to third parties. We may share information in the following limited circumstances:
5.1 Service Providers
We may share information with trusted third-party service providers who assist us in operating our website and delivering our services, such as website hosting providers and email service providers. These providers are contractually required to handle information only as directed by us and in accordance with applicable privacy law.
5.2 Legal Requirements
We may disclose personal information when required to do so by law, court order, or governmental authority, or when we believe in good faith that disclosure is necessary to protect our legal rights or the safety of others.
5.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, personal information held by us may be transferred to the successor organization, subject to equivalent privacy protections.
6. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Contact inquiry records are typically retained for a period of up to two years following the conclusion of our business relationship or the last substantive communication, after which they are securely deleted or anonymized. Technical and analytics data is retained in accordance with the data retention settings of the analytics tools we use.
7. Your Privacy Rights
Under PIPEDA and applicable provincial legislation, you have the following rights regarding your personal information:
| Right | Description |
|---|---|
| Right to Access | You may request a copy of the personal information we hold about you and information about how it is used. |
| Right to Correction | You may request that we correct inaccurate or incomplete personal information. |
| Right to Withdraw Consent | Where processing is based on consent, you may withdraw consent at any time, subject to legal or contractual restrictions. |
| Right to Complain | You may file a complaint with the Office of the Privacy Commissioner of Canada if you believe your privacy rights have been violated. |
To exercise any of these rights, please contact us using the information in Section 10 below. We will respond to access requests within 30 days as required under PIPEDA.
8. Security of Personal Information
We implement reasonable technical and organizational measures to protect personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include secure connections (HTTPS) for our website, access controls, and secure data handling practices. No method of transmission over the internet is completely secure, and we cannot provide an absolute guarantee of security.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational circumstances. When we make material changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Your continued use of our website following any changes constitutes your acknowledgment of the updated policy.
10. Contact Our Privacy Officer
If you have questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns about how we handle personal information, please contact us:
EIG Advent Decem
9999 Boul. Cavendish, Montreal, QC, Canada
Email: [email protected]
Phone: +1 (514) 839-0608